As part of the agreement when DLG took on board Sweethaven Retail customers, we had license to use the name for one year which ends 31/01/2021. This includes the @sweethaven.biz email addresses and therefore these will be changed. Any branding or use of the Sweethaven name ceases from 31/01/2021 (they continue to operate as Sweethaven LTD for business and education support) but DLG are here to look after your consumer computing requirements for both sales and support.
No need to worry the team have worked hard at DLG to get our own server online with the name @dlgmail.co.uk. This is up and running ready for all customers to move over. We will work with each client to do the following.
- Re-Configure any devices with a new email address in store via scheduled appointments
- Backup emails from the old account and import into the new account
- Provide support throughout the process to ensure as smooth a transition as possible
We have also been advised that a forwarding process with be setup for a period of time so you don’t miss any emails from anyone who has not updated your email address.
We request if you can fill in the form below so we can contact you and make an appointment for the changes to be completed. This will help to maintain covid secure and social distancing measures in place. Unfortunately we can not do this on a drop in basis.
Please also contact us if you are thinking of cancelling the service using the form below.